Handling Discipline and Grievance
Course overview
Looking at reasons, establishing standards, being fair, reasonable and consistent.
Employee grievance, disciplinary issues and conflict at work can adversely affect performance. These are challenging areas for both managers and supervisors, who need to be able to handle them effectively and within the law.
Benefits of attending
· An ‘Interactive Workshop’ designed to stimulate and inspire delegates
· Handling workplace conflicts effectively
· Knowing how conflict can be avoided
· Understand the roles of counselling and training
· Understanding the distinction between grievances and disciplinary matters
· Developing a fair and consistent approach
· Being reasonable
· Conduct vs. Capability
· Gross Misconduct – what is it?
· Understanding Best Practice
· Case law update and the costs of getting it wrong
· Optional ILM endorsement available
Who will benefit
The course is for supervisors and line managers who want to acquire or review ways of managing people and their potential problems for successful outcomes.